Terms and Conditions

AGREEMENT BETWEEN CUSTOMER AND CENTRAL PARK ATTRACTIONS, INC.

Welcome to the Centralparktraveltours.com website (”The "Website"). ThisWebsite is provided solely to assist customers in gathering tour information,determining the availability of central park’s tours, making legitimatereservations, or conducting business transactions with travelers, and for noother purposes.

This Website is offered to you conditionally upon your acceptance (withoutmodification) of all the terms, conditions, and notices set forth below(collectively, the "Terms of Use” or "Agreement"). Please readthese Terms of Use carefully, as they contain important information aboutlimitations of liability and resolution of disputes through arbitration ratherthan in court. You should also read our Privacy Policy, which also governs youruse of the Website, and is incorporated by reference in this Agreement. Byaccessing or using this Website, booking any reservations for travel productsor services on this Website, or contacting our call center agents, you agreethat the Terms of Use then in force shall apply. If you do not agree to theTerms of Use, please do not use or book any reservations through this Websiteor our call center agents.

USE OF THE WEBSITE

As a condition of your use of this Website, you warrant that: youare at least 18 years of age. You possess the legal authority to create a binding legal obligation. you will use this Website in accordance with these Terms of Use. youwill only use this Website to make legitimate reservations for you or foranother person for  whom you are legally authorized to act. Youwill inform such other persons about the Terms of Use that apply to thereservations you have made on their behalf, including all rules and restrictionsapplicable thereto.all information supplied by you on this Website is true, accurate, current and complete.DISPUTES

Central Park Travel Tours is committed to customer satisfaction, so if you have aproblem or dispute, we will try to resolve your concerns. But if we areunsuccessful, you may pursue claims as explained in this section. Youagree to give us a reasonable opportunity to resolve any disputes or claimsrelating in any way to the Website, any dealings with our customer serviceagents, any services or products provided, any representations made by us, orour Privacy Policy (“Claims”) by contacting Central Park  Travel Tours Customer Support or 1-212-470-9096.If we are not able to resolve your Claims within 60 days, you may seek reliefthrough arbitration or in small claims court.

BANK AND CREDIT CARD FEES

Some banks and credit card companies impose fees for international transactions. Ifthe bank that issued your credit card is located outside of the United States.Booking international travel may be considered to be an internationaltransaction by the bank or card company, since Central Park Attractions, Inc.payment gateway processor is a US supplier. The currency exchange rate andforeign transaction fee is determined solely by your bank on the day that theyprocess the transaction. If you have any questions about these fees or theexchange rate applied to your booking, please contact your bank.

THE PARENTIAL GUARDIAN OF A MINOR MUST:

Guardian. stay in, and walk the bike to and from the park or greenway.  Wear a helmet if they are under 14 years of age, be at least 5 years old and stay in the bike lane on any park roadway that is open.

PEDICAB TOURS 

  • Maximum passenger allowance in the pedicab is three.  
  • Our drivers are trained, licensed pedicab drivers by the city of NY and with many years of experience in working in central park with customers from around the world.
  • Our pedicabs  passed the NY City safety inspection and license and insured by approved licensed company.
  •  RENTALS  BIKES
  • All customer are responsible for their bikes. Lost, stolen or missing bikes will result in a charge of $220 (US Dollars) per bike. The bikes are not designed for off road use or for jumping under any circumstances! Please be careful.
  • Renter  must agree to follow all traffic laws, signs, rules, and regulations while riding.
  • There is no travel insurance cover included in the price of the  ticket.
  • We accept no responsibility for the theft, loss, injuries or damage to personal belongings at any time during the duration of your bike rental.
  • This followin will be provided for every rental for free.  Basket 

WALKING TOURS 

There is no travel insurance cover included in the price of the ticket. 

  • We accept no responsibility for the theft, loss, injuries or damage to personal belongings at any time during the duration of your  tour. 
  • While our tours do not require a special level of fitness, all people  participating in the tours must possess a reasonable level of mobility, including the ability to: undertake walking of a 2-3 hours duration. 

BIKES TOURS 

Tour participants must be 18 years of age or older. Younger participants must  have a parent or legal guardian present. For the participant’s safety, a helmet is provided. If participants are under 14 years of age, they must wear a properly fitted helmet at all times while riding. Safety precautions - we ask that participants do not use: or smoke cigarettes while riding. 

Cancellation by You 

The customer may cancel the booking at any time. Written notification isessential even if verbal notification of an intention to cancel has been given.Cancellation charges will be applied if the customer fails to cancel 48 hoursprior to tour time. Full refund will be issued back to the card used as a methodof payment if canceled 48 hours  before the tour time. 

  • 48 hours for full  refund
  • 24  hours for 50% refund
  • Less  than 24 hours. No refund. 

Cancellation by Us 

Central Park Attractions reserves the right to cancel a tour due to badweather conditions such as heavy rain, snowfall, or other un-foreseen eventsthat Central Park Attractions has zero control over.  The customer can choose to postpone the tour for another day and time or receive a full refund. 

Central park attractions, Inc 

Customer Service  

212-470-9096.